Terms & Conditions

  1. Offers:

    1. First class 1700yen trial price is only available once to new clients of Pilates-Me

    2. 2 for 1 special can only be used once

    3. Referral rewards are given based on the referred student becoming a client and purchasing a package. The referral reward is given at a per studio visit and capped at maximum 30%

    4. 5 class packages expire within 3 months

    5. 10 class packages expire within 6 months

    6. 20 class packages expire within 9 months


  1. Bookings Attendance & Payment

    1. Bookings can be made online or by email (info@pilates-me.com) and phone 080-4668-1358

    2. Payment must be made upon booking, please email or call the studio if you would like to request an exception

    3. Owners and/or Trainers reserve the right to restrict clients to a particular class type for safety reasons; and Owners and/or Trainers reserve the right to turn clients away if they do not have the correct medical clearance

    4. You can only attend Pilates-Me group classes up until you are 15 weeks pregnant. After 15 weeks you can attend Private 1:1 sessions or a Pilates Pre/Post-natal class (subject to availability).

    5. Packages and tickets are not transferrable


  1. Cancellation

    1. Cancellations/Rescheduling classes need to be made more than 12 hours prior to your class beginning., late cancellations will incur a lost session

    2. Private sessions require a 24hr cancellation policy applies

    3. Trainers and classes are subject to change without notice. Pilates-Me reserves the right to cancel classes if necessary

    4. If you do not cancel or reschedule your class outside of the above-mentioned time frame or are a no-show/absent, the session is deemed lost


  1. Personal agreement (Waiver)

    1. I agree that Pilates-Me is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge there are inherent risks in all aspects of physical training including personal injury and theft, and that I am not obligated to perform nor participate in any activity that I do not wish to do, and that it is my right to refuse such participation at any time during my training sessions. I understand that should I feel lightheaded, faint, dizzy, nauseated, or experience pain or discomfort, I am to stop the activity and inform my trainer

    2. I agree to waive any claims that I have or may have in the future against Cecilia Zhang and its directors, officers, employees, agents, volunteers and independent contractors (all of whom are hereinafter collectively referred to as “the Releasees”). I agree to release the releases from any and all liability for any loss, damage, injury or expense that I may suffer, or that my next of kin may suffer as a result of my participation in the programs, activities and services provided by Pilates-Me, due to any cause whatsoever including negligence, breach of contract, or breach of any statutory or other duty of care. I agree to hold harmless and indemnify the releases from any and all liability for any damage to the property of, or personal injury to, any third party, resulting from my participation in any program, activity or service provided by the releasees.

    3. By booking into a class you automatically agree to the above Terms & Conditions